Contact & Support
Need Help?
We're here to help with your coordinate conversion questions and technical support needs.
Support Services
Technical Support
- Coordinate conversion troubleshooting
- File format optimization
- Accuracy and precision guidance
- General usage questions
General Assistance
- Basic usage questions
- File format help
- Conversion method guidance
- Error resolution support
Contact Information
Get in Touch
Email Support
- Email: rrum3217@gmail.com
- Response Time: 24-48 hours
- Support Hours: Monday-Friday, 9:00 AM - 6:00 PM UTC
Support Request Guidelines
To help us provide faster and more accurate support, please include the following information:
Required Information
- Question Type: General usage, technical issue, or feature request
- Coordinate Systems: Source and target coordinate formats (if applicable)
- Error Details: Specific error messages and steps to reproduce (if applicable)
- File Format: Input file structure and sample data (if applicable)
- Urgency Level: Timeline requirements for resolution
Professional Applications & Industries
Geographic Information Systems (GIS)
- Urban planning and development
- Environmental monitoring
- Infrastructure management
- Spatial analysis projects
Surveying & Engineering
- Land boundary surveys
- Construction site planning
- Infrastructure development
- Property mapping
Military & Defense
- Tactical operations planning
- Target coordinate conversion
- Navigation and positioning
- Intelligence operations
Research & Academia
- Archaeological surveys
- Geographic research
- Environmental studies
- Academic publications
Frequently Asked Questions
What is the accuracy of your coordinate conversions?
Our tool provides military-grade precision suitable for the most demanding professional applications:
- Latitude/Longitude: 6 decimal places (approximately 1 meter accuracy)
- MGRS Coordinates: 1-meter precision within grid zones
- UTM Coordinates: Centimeter-level accuracy for regional applications
- Data Validation: Built-in coordinate range checking and error detection
How do you ensure data security and privacy?
Complete data privacy and security:
- All conversions performed locally in your browser
- No coordinate data leaves your device
- Temporary files automatically deleted after processing
- No data storage or logging of sensitive information
- Compliant with military and enterprise security requirements
What file formats and sizes do you support?
Professional-grade file support:
- Input Format: Standard CSV files compatible with Excel, Google Sheets, and GIS software
- Output Format: CSV with converted coordinates and preserved original data
- File Size: Recommended maximum 10MB for optimal performance
- Data Capacity: Handle thousands of coordinates simultaneously
- Format Support: Standard CSV format with UTF-8 encoding
Before Contacting Support
Preparation Checklist
To help us provide faster and more accurate support, please:
- Review our comprehensive Help & User Guide for common solutions
- Document specific error messages or issues you're experiencing
- Prepare sample data files for analysis and testing (if applicable)
- Describe your specific use case or requirement
- Include any relevant error messages or unexpected results
Available Resources
Help & Documentation
User Resources
- Complete User Guide - Step-by-step instructions
- About Page - Technical specifications and features
- CSV format examples and best practices
- Common issues and troubleshooting
Ready to Get Help?
We're here to help with your coordinate conversion questions.
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